Frequently Asked Questions (FAQ)
Welcome to the HPC Consultancy help center. We are committed to transparency, security, and delivering excellence through our curated network of global partners. If you cannot find the answer you are looking for, please use the contact form at the bottom of the page.
General Information
1. What services does HPC Consultancy provide?
HPC Consultancy operates as a strategic gateway across eight core sectors: Crossborder Property, Modern Education, Health Services, Financial Wealth, Tech Consulting, Startup Solutions, Travel & Tours, and Research & Analysis. We vet and list authentic, trusted products and services from our global partners to ensure our clients receive only the highest standard of solutions.
2. How do I browse and select a service?
Our platform is designed for easy navigation. You can browse through detailed descriptions of each partner product or service. Once you find a solution that fits your needs, simply click the "Enquire" button or fill out the contact form provided on the service page.
Payments & Security Policy
⚠️ Critical Security Notice: To protect our clients from fraud and ensure financial transparency, please adhere strictly to the following payment protocols.
3. Can I pay my consultant directly in cash?
No. Clients are strictly prohibited from handing over cash to any individual consultant or partner representative. HPC Consultancy does not support or authorize direct cash transactions.
4. How will I be invoiced for my order?
All official invoices are generated exclusively by HPC Consultancy. You will receive your invoice via email. Before making any payment, verify that the sender’s email address ends exactly with:
-
@hpccc.co.uk
5. What is HPC’s responsibility regarding cash payments?
HPC Consultancy is not responsible for any direct handling of cash. If you choose to bypass our official payment channels and hand cash to a consultant, HPC cannot verify the transaction, provide a receipt, or be held liable for any loss of funds or failure in service delivery.
6. What should I do if a consultant asks for cash?
If a consultant or partner representative requests a cash payment or asks you to transfer funds to a personal account, please refuse the request and report the incident immediately to our compliance team via the contact form.
Working with Our Partners
7. Are the products listed on the site owned by HPC?
While some strategies are proprietary, many products and services are provided by our Trusted Partners. We act as the lead consultancy and quality-assurance bridge, ensuring that every partner meets our rigorous standards for authenticity and reliability.
8. How do I get support after a purchase?
HPC remains your primary point of contact. If you have questions regarding a service you've secured through us, our team will coordinate with the relevant partner to ensure your requirements are met efficiently.